Technical Challenges

If your are seeking services or information from city departments in St. Helens, officials are asking that you make a personal visit to the City offices, due to a phone, computer and email City systems outage.

According to the City of St. Helens website, all the City’s phones, email, and computer system are offline and will remain so until at least Tuesday, Jan. 21. This affects all City departments, including City Hall, Library, Public Works, Police, and the Recreation Center.

Emergency 911 and non-emergency dispatch (503-397-1521) are still working.

“If you need to reach a City department before next week, you will need to go to their physical location to speak to a staff member,” the City’s website message reads. “We apologize for this inconvenience. I.T. staff is aware of the issue and working hard to resolve the problem.”

There has been no official details released by the City about what caused the systems disruption.

0
0
0
0
0

Online Poll

Is Gov. Brown’s Stay at Home Order the right step?

You voted:


(0) comments

Welcome to the discussion.

1. Be Civil. No bullying, name calling, or insults.
2. Keep it Clean and Be Nice. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
3. Don't Threaten. Threats of harming another person will not be tolerated.
4. Be Truthful. Don't knowingly lie about anyone or anything.
5. Be Proactive. Let us know of abusive posts. Multiple reports will take a comment offline.
6. Stay On Topic. Any comment that is not related to the original post will be deleted.
7. Abuse of these rules will result in the thread being disabled, comments denied, and/or user blocked.
8. PLEASE TURN OFF YOUR CAPS LOCK.